Delivery Policy for SapphireSora

At SapphireSora, we aim to provide a smooth and reliable delivery experience for our customers. Please review our delivery policy for important information regarding shipping, delivery times, and related terms.

1. Processing Time:

  • Orders are typically processed within 1-2 business days from the time payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
  • If there are any delays in processing your order, we will notify you via email or phone.

2. Shipping Methods:

  • We offer various shipping options for domestic and international orders, including:
    • Standard Shipping: Estimated delivery time of 5-7 business days.
    • Expedited Shipping: Estimated delivery time of 2-3 business days.
    • Overnight Shipping: Available upon request for urgent orders.
  • Shipping costs will be calculated during checkout based on the weight of your order and your delivery location.

3. Shipping Charges:

  • Shipping fees are calculated based on the size and weight of your order, as well as your delivery address.
  • Free shipping promotions may be available for qualifying orders; please check our website or contact customer support for details.

4. Delivery Timeframes:

  • Domestic deliveries typically take between 3-7 business days, depending on the shipping method selected and your location.
  • International deliveries may take longer, generally ranging from 7-14 business days, depending on the destination country and shipping service.
  • Please note that delivery times are estimates, and actual delivery may vary due to factors such as weather conditions, customs clearance, or delays by the carrier.

5. Tracking Your Order:

  • Once your order has shipped, you will receive an email with tracking information to monitor your package’s progress.
  • You can use the provided tracking number to check the status of your shipment through the shipping carrier’s website.

6. Shipping Restrictions:

  • We currently ship to most domestic and international locations, but certain regions may be excluded due to shipping limitations or legal restrictions.
  • If you are unsure whether we deliver to your country or area, please contact our customer service team at info@sapphiresora.xyz for clarification.

7. Order Issues:

  • If there are any issues with your delivery (such as missing or damaged items), please contact our customer service team immediately at info@sapphiresora.xyz or 307-621-0431.
  • We will work with you to resolve any issues, including reshipping the order or processing a refund or replacement as needed.

8. Customs and Duties (International Orders):

  • International orders may be subject to customs duties, taxes, or fees imposed by the destination country.
  • These fees are the responsibility of the customer and are not included in the price of the product or shipping charges.
  • Please check with your local customs office for more information on potential fees before placing your order.

9. Undeliverable Packages:

  • If a package is returned to us due to an incorrect address, failure to claim it from customs, or other issues related to the delivery address, you may be responsible for the shipping charges for resending the order.
  • Please ensure that the shipping address provided during checkout is accurate and complete.

10. Contact Us: If you have any questions about shipping, delivery times, or need assistance with your order, feel free to contact our customer service team at:

We appreciate your business and are committed to providing a smooth and reliable delivery experience for all of our customers. Thank you for choosing SapphireSora!