Sales Policy for SapphireSora

Welcome to SapphireSora! We are committed to offering high-quality products and providing excellent customer service. Below is our sales policy, which outlines the terms and conditions related to purchasing from us.

1. Ordering & Payment:

  • All orders placed through our website (https://sapphiresora.xyz/) are subject to acceptance and availability.
  • We accept payments through various methods, including major credit and debit cards, PayPal, and other secure online payment options.
  • Payment is processed immediately upon order submission. Once your payment is confirmed, your order will be processed.

2. Product Availability:

  • While we strive to maintain up-to-date inventory, all items on our website are subject to availability.
  • If an item is out of stock or unavailable, we will notify you immediately and offer alternatives, such as backordering or recommending a similar product.
  • In case an item is temporarily out of stock, we will provide you with an estimated restock date, and you may choose to cancel or proceed with the order.

3. Pricing:

  • All prices listed on our website are in USD and include applicable taxes, unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice, but prices will remain fixed once an order has been confirmed and payment processed.
  • Discounts, promotions, or sales may apply to certain items. These will be indicated on the product page or during the checkout process.

4. Shipping & Delivery:

  • Orders are processed and shipped within 1-2 business days after payment confirmation. Delivery times may vary depending on your location and the shipping method chosen at checkout.
  • We offer various shipping options, including standard and expedited shipping. You will be provided with tracking information once your order has shipped.
  • Shipping costs are calculated during checkout based on your order weight and destination.

5. International Orders:

  • We accept orders from international customers. However, international shipping fees and customs duties may apply depending on your country’s regulations.
  • Customers are responsible for any customs or import fees, taxes, or duties incurred upon delivery.
  • Please check with your local customs office for more details on potential charges.

6. Order Changes & Cancellations:

  • Once an order is placed, we begin processing it promptly. If you need to make changes or cancel your order, please contact our customer service team immediately at info@sapphiresora.xyz.
  • Once an order is shipped, it cannot be modified or canceled. You can, however, return the item once it arrives according to our return policy.

7. Return & Refund Policy:

  • Our return and refund policy allows you to return most products within 30 days of delivery. For more information, please refer to our Refund & Returns Policy section.

8. Warranty:

  • SapphireSora offers a warranty on certain products to guarantee that they meet quality standards. If your product is faulty or damaged upon receipt, please contact our customer service team within 7 days for assistance with a return or replacement.

9. Customer Support:

  • If you have any questions about our products, your order, or our policies, please contact us at:

We are dedicated to making your shopping experience with SapphireSora as smooth and enjoyable as possible. Thank you for choosing us!

SapphireSora
335 Willie Island, Suite ø47,
Mcculloughside, Ohio, 38841-9ø53,
United States.
Website: https://sapphiresora.xyz/